“Write to us – we look forward to hearing from you!”
"Do you have questions about our products, your order, or just want to say hello? Then feel free to contact us – we're here for you and will get back to you as soon as possible."
Contact form
We usually respond within 24–48 hours. Thank you for your patience. 💛
FAQ Shop
❓ How long does shipping take?
We usually ship your order within 2–3 business days. Delivery within Germany takes approximately 3–5 business days.
❓ From what amount is shipping free?
We give you free shipping for purchases over €49.
❓ Can I return products?
Yes, you can return your order within 14 days. Information and the return form can be found here: [Link to Cancellation/Return].
❓ Do you also offer gifts?
Sure! Many of our products are perfect as gifts. Upon request, we'll also include a small greeting card—just let us know in the comments section of your order.
FAQ – Print on Demand
❓ What does print on demand mean?
Our products are only printed or manufactured when you place an order. This way, we avoid overproduction and can always offer you fresh, sustainable goods.
❓ Will this make delivery take longer?
No, just a little bit 🙂
We usually need 2–3 days for production, after which your package will be shipped immediately. Please allow approximately 5–7 business days in total.
❓ Is everything still handmade?
Yes! Each piece is lovingly designed and produced only after your order. This ensures that each product remains truly special.
❓ Can I exchange a product if I don't like it?
Of course – you can also return print-on-demand products within 14 days. We want you to be 100% satisfied.